STANDARD RETURN:
We give you up to 14 days to exchange the product.
DAMAGED / DEFECTIVE / INCORRECT PRODUCT
If you receive a product with a factory defect, damage, or one that is incorrect, you must contact us by email at kontakt@superpadel.pl within 48 hours of receiving it.
It is essential that you send us a high-resolution photo of the damaged, defective, or incorrect item and keep the item to process the return.
We will guide you through the return process. The item must be returned in its original packaging and in unopened condition.
We do not accept returns or exchanges on used or altered products.
Once the item is received and its condition confirmed, we will refund the corresponding amount via the payment method used for the order, or we will exchange it for another identical item in perfect condition.